Velara Together · Published: September 1, 2026 · Last updated: October 1, 2026
Who we are
Velara Together ("the app", "we", "us") is operated by Whole Life Wellness LLC, a limited liability company with its principal office at 917-B South Oak Park Avenue, Oak Park, IL 60304. We are responsible for your personal information. You can contact us at wellness@catalinagrija.com.
If you have a privacy question, write to us first. We will reply within [30] days.
What this policy covers
This policy explains what personal information we collect through Velara Together (the adults app), why we use it, who can see it and what choices you have. Velara Kids and Velara Partners have their own policies. Velara Together is for adults aged 18 and over. Your children do not use this app.
Information we collect
Information you give us
• Account details: email address, password (stored securely, never in plain text), first name, last name, date of birth, optional gender, optional profile photo.
• Your goals: the life pillars you choose to focus on.
• Health baseline answers (health information): your answers about digestion, energy, sleep, food sensitivities and avoidance, and vitality, with the scores and wellness summaries calculated from them.
• Optional lab reports: PDF or image files you choose to attach, such as gut, genetics or food panels.
• Coaching content: your vision statements, limiting beliefs and new beliefs, wins, and any notes you write.
• Voice recordings: recordings of affirmations that you choose to make.
• Photos: images you add to your wins.
• Movement logs: activity type, minutes, effort, how you felt and notes.
• Family connections: invite codes and the apps you connect.
• Your settings: notification and sharing choices.
Information collected automatically
• Device and browser type, language, approximate location from your IP address, log-in times and basic usage events, so we can keep the app secure and working. We do not use this information to build advertising profiles.
Health information and your consent
Information about your health is sensitive. Under U.S. state consumer health data laws, such as Washington's My Health My Data Act and Nevada SB 370, and under California privacy law, we collect and use it only with your separate, express consent, which we ask for when you sign up. You can withdraw your consent at any time in Privacy & Data Controls. If you do, we will stop using that information and delete it unless the law requires us to keep it. Withdrawing does not affect anything we did before you withdrew.
You do not have to complete the health baseline or attach any lab reports. The rest of the app still works.
Velara Together is not a healthcare provider, health plan or healthcare clearinghouse, so HIPAA generally does not cover the information you give us. We still protect it under this policy and applicable law.
How we use your information
• To create and run your account and provide the app.
• To calculate your baseline scores and create your outputs, such as the diet pattern, supplement categories, avoid list and priority foods (with your express consent for health data).
• To power features you turn on, such as reminders, achievements, trends and family connections (with your consent where health information is involved).
• To keep the app safe, prevent misuse and fix problems.
• To send service messages, such as security alerts and changes to our terms.
• To send updates and offers, only if you opt in and until you opt out.
• To improve the app, using information that has been combined and anonymised so it cannot identify you.
We do not sell your personal information or share it for cross-context behavioral advertising. We do not use your health information for advertising or to target ads at you. We do not make decisions about you that have legal or similarly significant effects using automated means.
How our scores and suggestions work
Your scores, insights and suggestions are produced by rules we maintain, using the answers you give. They are general wellness guidance, not a diagnosis or medical advice. [If any AI features are added, describe them here and what data they receive.]
Who can see your information
• Only you, by default. Your answers, scores and attached lab reports are private to your account.
• Connected apps (Velara Kids, Velara Partners), only if you choose. You control this in Privacy & Data Controls. Every sharing option is off until you switch it on. When you share, the other app receives only the minimum it needs, for example:
– the names of foods on your avoid list (not why they are on it)
– belief themes, not the text you wrote
– the voice recordings you choose to share
– short win highlights
– weekly movement minutes
Raw answers, scores, your baseline results and attached lab reports are never shared with another app. If you switch an option off or disconnect an app, it stops receiving that information straight away.
• Our service providers, who process information for us under written contracts and only on our instructions: [hosting and database provider], [file storage provider], [email delivery provider], [analytics provider, if any].
• Authorities or advisers, where the law requires it or to protect legal rights, or professional advisers bound by confidentiality.
• A buyer, if our business is sold, in which case your information stays protected by this policy.
If you work with a practitioner and choose to share information with them, you control what is shared. [Describe any practitioner sharing feature if added.]
Where your information is stored
Your information is stored in [the United States, region]. If we ever store or process it outside the United States, we will tell you and use appropriate safeguards.
How long we keep it
• Account and health information: until you delete it or your account, or after [24] months of inactivity, then we delete it.
• Voice recordings, photos and attached lab reports: until you delete them or your account.
• Security logs and records of what was shared with linked apps: up to [12] months.
• Backups: deleted within [30] days of deletion from the live app.
Keeping it safe
We use encryption in transit and at rest, strict per-user access rules so each person can only reach their own data, private storage for files, access limited to staff who need it, and regular reviews. No system is perfectly secure. If a breach is likely to put you at risk, we will notify you and regulators as required by law, including state breach notification laws and, where it applies, the FTC Health Breach Notification Rule.
Your rights
You have the right to:
• be informed about how we use your information (this policy)
• access a copy of your information, which you can also download in the app
• correct anything that is wrong
• erase your information (delete it in the app, or ask us)
• limit or opt out of certain uses, including any sale, sharing or targeted advertising (we do none of these today)
• data portability, to receive your information in a common format
• withdraw consent at any time
To use these rights, use the controls in the app or email wellness@catalinagrija.com. We will respond within 45 days and will not charge a fee in normal cases. If you are unhappy, please contact us first. You will not be treated differently for using these rights. If we decline a request, you can appeal by emailing wellness@catalinagrija.com, and you may then contact your state attorney general. California residents: we do not sell or share personal information, and we use sensitive personal information only to provide the app. Washington and Nevada residents: see our Consumer Health Data Privacy Policy [link].
Cookies and similar technologies
We use only the cookies and storage that are needed to keep you signed in and the app working. [If you add analytics or marketing cookies, add a cookie banner and describe them here.]
Children
Velara Together is for adults aged 18 and over. We do not knowingly collect information from anyone under 18, and never from a child under 13 (COPPA). If you believe a child has created an account, contact us and we will delete it. Children's information in Velara Kids is covered by that app's own privacy policy.
Changes to this policy
We will tell you in the app or by email before any important change takes effect. The date at the top shows when it was last updated.
Contact
Whole Life Wellness LLC, 917-B South Oak Park Avenue, Oak Park, IL 60304. Email: wellness@catalinagrija.com. Phone: 708-358-1299.